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How views are tracked

Views drive almost every number on the Content and Analytics pages: total views, CPM, the 7-day gain and views per day. Creator Jam reads YouTube views automatically. It can’t read view counts for Instagram, TikTok, podcasts or articles, so for those you enter the counts yourself, or have Claude do it.

Section titled “The link decides”

How a piece of content is tracked depends only on its link:

  • A YouTube video or Short is tracked automatically.
  • Everything else takes counts you enter.

The creator’s platform doesn’t matter. A reel from a creator you filed as YouTube takes entered counts, and a YouTube video filed under a podcast channel is tracked automatically. If you change the Feature URL, tracking follows the new link.

Once a day, Creator Jam reads the views, likes and comments for every YouTube video your team has added, however old. The numbers you see come from the most recent check, and the Performance panel shows the date as “as of”.

To get fresh numbers now, open the content and click ↻ Refresh in the Performance panel. After a refresh, the button rests for 30 seconds.

A newly added video has no numbers until the next daily check or a refresh.

You can’t type counts for a YouTube video. That keeps its history to numbers that came straight from YouTube.

Add a count

Section titled “Add a count”

Adding today's count for Hannah Brews' reel. Typed as 112K, it's saved as 112,000 views.

  1. Open Content and click the card.
  2. In the Performance panel, under View counts, click + Add count. If the content has no counts yet, the form is already open.
  3. Pick the date the count applies to. It starts as today, and you can’t pick a date in the future.
  4. Type the views as the post shows them, for example 12,400 or 12.4K.
  5. Click Add.

The views box accepts:

You type Creator Jam saves
12400, 12,400 or 12 400 12,400
12.4K 12,400
1.2M 1,200,000

When you use K, M or B, the exact number Creator Jam will save appears under the box (“= 12,400 views”). A decimal without a letter, such as 12.4, isn’t accepted, because Creator Jam can’t tell whether you meant 12.4K.

The card on the Content page updates as soon as you save.

One count per date, and always a running total

Section titled “One count per date, and always a running total”
  • One count per date. If you enter a date that already has a count, the new number replaces it.
  • Each count is a running total: the number on the post that day, or total listens to date for a podcast. It isn’t the views gained that week.
  • Counts shouldn’t go down. If a count is lower than an earlier date’s, or higher than a later date’s, you’ll see a warning. Creator Jam still saves it, because platforms do sometimes revise counts down. Usually the warning means a typo, or a “last 30 days” figure where the lifetime total belongs.

Edit or delete a count

Section titled “Edit or delete a count”

Hannah Brews' counts, newest first. Each has a pencil and a trash icon. The trash icon on the oldest count has been clicked, so it's asking for Delete or Keep.

Each count in the list has two icons:

  • The pencil lets you change the date or the views. Click Save when you’re done. You can’t move a count onto a date that already has one. Edit or delete that one instead.
  • The trash icon asks you to confirm. Click Delete to remove the count, or Keep to leave it.

Let Claude do it

Section titled “Let Claude do it”

If you’ve connected Claude to Creator Jam, it can do the rounds for you. Ask it which content hasn’t had a count in the past week, give it the numbers (or let it read them from the posts if your Claude setup can open web pages), and it records them in one go. The same rules apply: one count per date, running totals, and no typed counts for YouTube videos.

For example: “Which Instagram and TikTok posts haven’t had a view count in 7 days?”, then “Record 12.4K views for Hannah Brews’ latest reel, as of today.”

See Claude and AI assistants (MCP) to set it up.

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